By Richard Martin
The current flooding in southern and western Quebec, as well as eastern Ontario and NB is bringing out once again the critical importance of CRISIS LEADERSHIP. That’s right, not just crisis management and crisis communications, but crisis leadership.
Leadership Principles During Crisis
- Take charge of the situation.
- Recognize what is happening.
- Confirm information before reacting.
- Maintain situational awareness.
- Lead from the front while leverage individual and collective initiative and motivation.
- Implement contingency plans and procedures immediately while initiating deliberate decision-making about the next steps.
- Continue planning ahead.
- Act, assess, and adjust.
- Care for yourself and for your subordinates.
- Maintain morale and cohesion within your team or organization.
Techniques for Ensuring Welfare of Others and Yourself
- Be visible and present.
- Communicate and inquire.
- Provide creature comforts at least to survive.
- Force rest and recuperation.
- Establish routines and schedules.
- Establish clear chain of command.
- Watch for exhaustion, anxiety, distress.
Signs That Morale Is Good
- Optimism
- Realism
- Cooperation and mutual aid
- Hard work and sacrifices
- Constructive criticism
- Confidence in self and leaders
New Testimonial
“Richard has been instrumental in getting me to draw on my hard-won experience and ideas to turn them into marketable intellectual property and products. His disciplined, systematic approach has already led to several significant accomplishments for me. Whether you’re just starting out as an entrepreneur, or working to get to the next level, Richard can boost your productivity and organizational effectiveness. Be forewarned, though. There is no magic formula, just systematic thinking, disciplined execution, and… Richard Martin.”
Caroline Salette, Owner and President, RE/MAX Royal Jordan Inc. and Salette Group Inc.
Richard Martin’s Business Readiness Process:
- Ensure vigilance through situational awareness.
- Do preliminary assessment of tasks and time.
- Activate organization or team.
- Conduct reconnaissance.
- Do detailed situational estimate.
- Conduct wargame and decide on optimal course(s) of action.
- Perform risk management and contingency planning.
- Communicate plan and issue direction.
- Build organizational robustness.
- Ensure operational continuity.
- Lead and control execution.
- Assess performance.
Contact me to apply the whole thing–or just a piece, as needed–to improve your strategy, your readiness… and your results!
Did you know that an infantry battalion only needs about 3 to 4 hours of prep and planning time to be battle ready? What are you waiting for to get the same benefits for your outfit?
Why Sunday and What Does “Stand To” Mean?
Sunday? I want you to get my insights and advice first and fast, so you can prepare and up your readiness and results before others even know what’s happening!
And Stand To? It’s the order used in the military to get forces to man the parapets and be in a heightened state of situational awareness and, yes, readiness, so they can face any threat or undertake any mission.
My name is Richard Martin and I’m an expert on applying readiness principles to position companies and leaders to grow and thrive by shaping and exploiting change and opportunity, instead of just passively succumbing to uncertainty and risk.
© 2017 Alcera Consulting Inc. This article may be used for non-commercial use with proper attribution.
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